Legal

Terms & Conditions

Please read these terms carefully before using MindCare. By creating an account, you agree to be bound by these terms.

Last updated: January 1, 2025  ·  Effective: January 1, 2025

Before you read on. Using MindCare means agreeing to what's below. The part that matters most is section 5: this is a self-care tool, not medical care, and if you're in crisis you should contact a professional or a crisis line rather than the chatbot.

01

Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of MindCare, a self-care planning web application ("the Platform"), operated by the MindCare development team ("we," "us," or "our").

By registering an account or using any part of the Platform, you agree to these Terms in full. If you are under 18, you confirm that you have obtained consent from a parent or guardian.

02

Eligibility

MindCare is intended for use by students. To create an account, you must:

  • Be at least 13 years of age
  • Provide accurate and truthful registration information
  • Not have had a previous MindCare account suspended or terminated for violations

We reserve the right to refuse access to anyone who does not meet these requirements.

03

Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Specifically, you agree to:

  • Keep your password secure and not share it with others
  • Notify us immediately if you suspect unauthorized access to your account
  • Ensure that your account information remains accurate and up to date
  • Not create multiple accounts or share account access

We are not liable for any loss or damage arising from your failure to keep your credentials secure.

04

Acceptable Use

MindCare is a supportive wellness platform. You agree to use it responsibly. The following are strictly prohibited:

Attempting to hack, disable, or disrupt the platform
Uploading malicious code, viruses, or harmful software
Harassing, threatening, or abusing other users or staff
Using the chatbot to generate harmful or illegal content
Impersonating another user, administrator, or entity
Scraping, copying, or reproducing platform content without permission
Using the platform for commercial or promotional purposes
Attempting to circumvent security or access controls

Violation of these rules may result in immediate account suspension or termination without prior notice.

05

AI Chatbot & Content

Not a Medical Service

MindCare is a self-care support tool and is not a substitute for professional mental health care, medical advice, diagnosis, or treatment. If you are in crisis, please contact a licensed mental health professional or a crisis helpline immediately.

The AI chatbot is designed to provide general self-care suggestions and emotional support. By using it, you acknowledge that:

  • Chatbot responses are AI-generated and may not always be accurate or appropriate
  • The chatbot is not a licensed therapist, counselor, or medical professional
  • You should not rely solely on the chatbot for decisions affecting your health or safety
  • Conversations may be reviewed by administrators if distress signals are detected, for your welfare
06

Intellectual Property

All content on MindCare — including but not limited to text, graphics, logos, icons, wellness resources, readings, and code — is the property of MindCare or its content contributors and is protected by applicable intellectual property laws.

You are granted a limited, non-transferable, non-exclusive license to access and use the Platform for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any Platform content without our express written permission.

07

Disclaimer of Warranties

MindCare is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We do not warrant that:

  • The Platform will be uninterrupted, error-free, or secure at all times
  • Results obtained from using the Platform will be accurate or reliable
  • Any defects or errors will be corrected immediately

Your use of MindCare is at your sole risk. We recommend maintaining independent backups of any important personal data.

08

Limitation of Liability

To the fullest extent permitted by law, MindCare and its developers shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of — or inability to use — the Platform, including but not limited to:

  • Loss of data or account access
  • Actions taken based on chatbot suggestions
  • Emotional distress or harm resulting from use of the Platform
  • Interruptions in service or technical errors
09

Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, if you:

  • Violate any provision of these Terms
  • Engage in conduct harmful to the Platform, other users, or our team
  • Provide false registration information

You may also delete your account at any time by contacting support. Upon termination, your access to the Platform will be immediately revoked.

10

Changes to Terms

We may update these Terms from time to time. When changes are made, we will update the "Last updated" date at the top of this page. Continued use of MindCare after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

11

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or relating to these Terms or your use of MindCare shall be subject to the exclusive jurisdiction of the courts of Occidental Mindoro, Philippines.

12

Contact Us

If you have any questions about these Terms & Conditions, please reach out to our team.

MindCare Support

9338+PM9 Quirino St, San Jose, 5100 Occidental Mindoro, Philippines
Email: acad.mindcare1@gmail.com

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